APEX | Contact — Talk to a Real Human
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Get in touch

Talk to a real human

We're a small, responsive support team, not a ticket queue or a chatbot. Send us a note and a real person reads it. Most questions get answered the same day.

Send us a message

Tell us what's going on. The more detail you give, the faster we can sort it.

You'll hear back from a real person within 1 business day — usually much sooner. Check your spam folder if you don't see a reply.
How to reach us
Mailing address
KWEFI ECOM LLC
5830 E 2nd St, Ste 7000 #18399
Casper, WY 82609, United States
Typical response time
Within 1 business day. Most replies land within a few hours.
Support hours
Monday–Friday, 9am–5pm ET. Weekend notes are answered first thing Monday.
Most answers are already in the FAQ. Shipping, the guarantee, how to take AM/PM, and subscription questions are all covered there. Read the FAQ →
Risk-free reminder

90-day empty-bottle guarantee

Every order is backed for 90 days. If APEX isn't working for you, send it back — even the empty bottles — for a full refund. No store credit, no hoops. So there's never anything to "fix" on your end.

Quick answers

Chances are, we've got you.

Where's my order?

Orders ship within 24 hours with free shipping, and you'll get a tracking email the moment yours leaves. If it's been more than two business days and you haven't seen tracking, send us your order number above and we'll chase it down.

More on shipping in the FAQ →
What's your return policy?

Simple: the 90-day empty-bottle guarantee. Try it for 90 days, and if you're not feeling more like yourself, send it back — empties included — for a full refund. Just message us above to start a return.

Full guarantee details in the FAQ →
Do you ship to my country?

We ship across the US with free shipping. For international orders, drop us a note above with your country and we'll confirm whether we can get APEX to you and what shipping looks like.

Shipping coverage in the FAQ →
Am I signing up for a subscription?

Never. APEX has no subscription, ever. Every order is one-time, and you reorder whenever you want. Nothing recurring, nothing to cancel.

See all the FAQs →
No pressure

Not sure yet? Start with the protocol.

You don't have to decide today. Read how the 24-Hour Protocol works, see every ingredient and dose, and let the 90-day guarantee do the worrying for you.

Start the 24-Hour Protocol →
Free shipping · No subscription · 90-day empty-bottle guarantee