Shipping policy

1. Shipping Coverage

We currently ship to addresses within the United States only. International shipping is not available at this time.

2. Delivery Options

Standard Shipping — Free (2–4 business days). Standard shipping is free on every US order and arrives within 2–4 business days after processing, depending on your delivery location.

Express Next-Day Shipping. Next-day delivery is available for select ZIP codes. To check availability, enter your ZIP code at checkout; available next-day options and pricing will be displayed. Pricing varies by delivery area.

3. Order Processing Time

All orders require 1 business day for processing before shipment.

  • Orders placed Monday–Friday before 12:00 PM EST are processed the same business day.
  • Orders placed after 12:00 PM EST or on weekends/holidays are processed the next business day.

Note: Processing time is separate from delivery time. For example, if you order on Monday with standard 2–4 day shipping, expect delivery Wednesday–Friday.

4. Order Tracking

  • You'll receive an email confirmation once your order ships.
  • Your tracking number will be included in the shipping confirmation email.
  • Track your package in real time using the provided tracking link.

Tracking issues? If you don't receive your tracking number within 2 business days of placing your order, please contact us through our contact page.

5. Delivery Address

  • Ensure your shipping address is complete and accurate at checkout.
  • We cannot redirect packages once shipped.
  • Address changes must be requested within 2 hours of placing your order via our contact page.

We ship to residential addresses, business addresses, and PO Boxes (standard shipping only). Next-day shipping is not available for PO Box addresses.

6. Shipping Costs

Standard shipping is free on every US order — no minimum. Express next-day delivery (where available) is a paid upgrade calculated at checkout based on your ZIP code.

7. Holidays & Delays

Orders are not processed or shipped on federal holidays; processing resumes the next business day. While rare, shipping delays may occur due to severe weather, carrier delays beyond our control, or high-volume shopping periods. We'll notify you if any delays affect your order.

8. Lost or Stolen Packages

If your tracking shows "delivered" but you haven't received your package: check with neighbors or household members; look for delivery notices or alternate drop-off locations; wait 24 hours (carriers sometimes mark packages delivered early); then contact us through our contact page within 48 hours. We'll work with the carrier to locate your package or arrange a replacement.

Note: We are not responsible for packages stolen after confirmed delivery. We recommend selecting a secure delivery location or requiring signature confirmation.

9. Incorrect or Missing Items

Received the wrong item or missing products? Contact us immediately through our contact page with your order number, photos of what you received, and a description of the issue. We'll send the correct items at no additional cost.

Questions?

For shipping questions or assistance, visit our contact page.